Aionclient stopped working

Hello,
I enter my user name and password. Then a small blue splash screen comes up. The screen then goes to black, then at the same time the NCSOFT screen comes up and the error that says Aion Gameclient has stopped working. I am using a Microsoft Surface Book with Windows 10. Just purchased it last month. Here is the text of what occurs from the error:

Version=1
EventType=APPCRASH
EventTime=131026362398593148
ReportType=2
Consent=1
UploadTime=131026362404098966
ReportIdentifier=889e57e4-ebbb-11e5-9bea-b4ae2bd418cb
IntegratorReportIdentifier=e94e1aff-e459-4ad1-8cff-dfb128953233
NsAppName=aion.bin
Response.BucketId=57e5c009ad930a0501a9e5806c7808ce
Response.BucketTable=4
Response.LegacyBucketId=120428052892
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=aion.bin
Sig[1].Name=Application Version
Sig[1].Value=4916.925.218.10215
Sig[2].Name=Application Timestamp
Sig[2].Value=56c560bd
Sig[3].Name=Fault Module Name
Sig[3].Value=nvd3dumx.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.18.13.5914
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5660e7cd
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000000008dfeb8
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fb98
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fb988be22176bddd412f4a1444151b86
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=19ba
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=19bacdc69794cbb4d231ad2f603d3cc6
UI[2]=C:\Program Files (x86)\NCSOFT\Aion\bin64\aion.bin
UI[3]=AION GameClient has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\NCSOFT\Aion\bin64\aion.bin
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\system32\USER32.dll
LoadedModule[6]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[8]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[9]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[10]=C:\WINDOWS\system32\sechost.dll
LoadedModule[11]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\winmm.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[14]=C:\WINDOWS\system32\cfgmgr32.dll
LoadedModule[15]=C:\WINDOWS\system32\bcryptPrimitives.dll
LoadedModule[16]=C:\WINDOWS\system32\ole32.dll
LoadedModule[17]=C:\WINDOWS\system32\combase.dll
LoadedModule[18]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[19]=C:\Program Files (x86)\NCSOFT\Aion\bin64\steam_api64.dll
LoadedModule[20]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[21]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[22]=C:\WINDOWS\system32\shlwapi.dll
LoadedModule[23]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[24]=C:\WINDOWS\system32\shcore.dll
LoadedModule[25]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[26]=C:\WINDOWS\system32\profapi.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[28]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[29]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[30]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[31]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[32]=C:\Program Files (x86)\NCSOFT\Aion\bin64\aegisty64.bin
LoadedModule[33]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10586.0_none_396e89 2957c7fb25\comctl32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[35]=C:\WINDOWS\system32\PSAPI.DLL
LoadedModule[36]=C:\WINDOWS\SYSTEM32\iphlpapi.dll
LoadedModule[37]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[38]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus _6595b64144ccf1df_1.1.10586.20_none_db007f1392e69e f4\gdiplus.dll
LoadedModule[39]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[40]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[41]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[43]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[46]=C:\WINDOWS\system32\NSI.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[48]=C:\WINDOWS\SYSTEM32\DEVRTL.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[50]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[53]=C:\WINDOWS\system32\d3d9.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[55]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[57]=C:\WINDOWS\system32\nvapi64.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[61]=C:\WINDOWS\system32\clbcatq.dll
LoadedModule[62]=C:\Windows\System32\dxdiagn.dll
LoadedModule[63]=C:\Windows\System32\d3d11.dll
LoadedModule[64]=C:\Windows\System32\d3d12.dll
LoadedModule[65]=C:\Windows\System32\msvcp110_win.dll
LoadedModule[66]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[68]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[69]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[70]=C:\WINDOWS\system32\winbrand.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\dsound.dll
LoadedModule[72]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[73]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\wdmaud.drv
LoadedModule[75]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[78]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\msacm32.drv
LoadedModule[80]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\midimap.dll
LoadedModule[82]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CrySystem.dll
LoadedModule[83]=C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3 b9a1e18e3b_8.0.50727.9193_none_88e4514b2faac6c7\MS VCP80.dll
LoadedModule[84]=C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3 b9a1e18e3b_8.0.50727.9193_none_88e4514b2faac6c7\MS VCR80.dll
LoadedModule[85]=C:\Program Files (x86)\NCSOFT\Aion\bin64\dbghelp.dll
LoadedModule[86]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryPhysics.dll
LoadedModule[87]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryMovie.dll
LoadedModule[88]=C:\Program Files (x86)\NCSOFT\Aion\bin64\XRenderD3D9.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\d3dx9_38.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\nvd3dumx.dll
LoadedModule[91]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\igdumdim64.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\igc64.dll
LoadedModule[94]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll
LoadedModule[95]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryInput.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[98]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CrySoundSystem.dll
LoadedModule[99]=C:\Program Files (x86)\NCSOFT\Aion\bin64\fmodex64.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[101]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryFont.dll
LoadedModule[102]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryEntitySystem.dll
LoadedModule[103]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryAnimation.dll
LoadedModule[104]=C:\Program Files (x86)\NCSOFT\Aion\bin64\Cry3DEngine.dll
LoadedModule[105]=C:\Program Files (x86)\NCSOFT\Aion\bin64\Game.dll
LoadedModule[106]=C:\Program Files (x86)\NCSOFT\Aion\bin64\LIBEAY32.dll
LoadedModule[107]=C:\Program Files (x86)\NCSOFT\Aion\bin64\binkw64.dll
LoadedModule[108]=C:\Program Files (x86)\NCSOFT\Aion\bin64\Awesomium.dll
LoadedModule[109]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[115]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[116]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[117]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[118]=C:\WINDOWS\system32\imagehlp.dll
LoadedModule[119]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[120]=C:\Windows\System32\USERENV.dll
LoadedModule[121]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[122]=C:\WINDOWS\SYSTEM32\twinapi.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
LoadedModule[124]=C:\Program Files (x86)\NCSOFT\Aion\bin64\ScriptDLL64.dll
LoadedModule[125]=C:\Program Files (x86)\NCSOFT\Aion\bin64\TextEngine.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=AION GameClient
AppPath=C:\Program Files (x86)\NCSOFT\Aion\bin64\aion.bin
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=AC7A682139D336993F939483B630CC 6A

Thanks,

Terry

md5

09d5c658e27f742b7145a8d6e9aeb5c8

page_name

Aionclient stopped working

id: 1648
uid: 56e9db9b656a1
insdate: 2016-03-16 22:18:03
title: Aionclient stopped working
additional:
Hello,
I enter my user name and password. Then a small blue splash screen comes up. The screen then goes to black, then at the same time the NCSOFT screen comes up and the error that says Aion Gameclient has stopped working. I am using a Microsoft Surface Book with Windows 10. Just purchased it last month. Here is the text of what occurs from the error:

Version=1
EventType=APPCRASH
EventTime=131026362398593148
ReportType=2
Consent=1
UploadTime=131026362404098966
ReportIdentifier=889e57e4-ebbb-11e5-9bea-b4ae2bd418cb
IntegratorReportIdentifier=e94e1aff-e459-4ad1-8cff-dfb128953233
NsAppName=aion.bin
Response.BucketId=57e5c009ad930a0501a9e5806c7808ce
Response.BucketTable=4
Response.LegacyBucketId=120428052892
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=aion.bin
Sig[1].Name=Application Version
Sig[1].Value=4916.925.218.10215
Sig[2].Name=Application Timestamp
Sig[2].Value=56c560bd
Sig[3].Name=Fault Module Name
Sig[3].Value=nvd3dumx.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.18.13.5914
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5660e7cd
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000000008dfeb8
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fb98
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fb988be22176bddd412f4a1444151b86
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=19ba
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=19bacdc69794cbb4d231ad2f603d3cc6
UI[2]=C:\Program Files (x86)\NCSOFT\Aion\bin64\aion.bin
UI[3]=AION GameClient has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\NCSOFT\Aion\bin64\aion.bin
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\system32\USER32.dll
LoadedModule[6]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[8]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[9]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[10]=C:\WINDOWS\system32\sechost.dll
LoadedModule[11]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\winmm.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[14]=C:\WINDOWS\system32\cfgmgr32.dll
LoadedModule[15]=C:\WINDOWS\system32\bcryptPrimitives.dll
LoadedModule[16]=C:\WINDOWS\system32\ole32.dll
LoadedModule[17]=C:\WINDOWS\system32\combase.dll
LoadedModule[18]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[19]=C:\Program Files (x86)\NCSOFT\Aion\bin64\steam_api64.dll
LoadedModule[20]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[21]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[22]=C:\WINDOWS\system32\shlwapi.dll
LoadedModule[23]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[24]=C:\WINDOWS\system32\shcore.dll
LoadedModule[25]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[26]=C:\WINDOWS\system32\profapi.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[28]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[29]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[30]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[31]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[32]=C:\Program Files (x86)\NCSOFT\Aion\bin64\aegisty64.bin
LoadedModule[33]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10586.0_none_396e89 2957c7fb25\comctl32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[35]=C:\WINDOWS\system32\PSAPI.DLL
LoadedModule[36]=C:\WINDOWS\SYSTEM32\iphlpapi.dll
LoadedModule[37]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[38]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus _6595b64144ccf1df_1.1.10586.20_none_db007f1392e69e f4\gdiplus.dll
LoadedModule[39]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[40]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[41]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[43]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[46]=C:\WINDOWS\system32\NSI.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[48]=C:\WINDOWS\SYSTEM32\DEVRTL.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[50]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[53]=C:\WINDOWS\system32\d3d9.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[55]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[57]=C:\WINDOWS\system32\nvapi64.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[61]=C:\WINDOWS\system32\clbcatq.dll
LoadedModule[62]=C:\Windows\System32\dxdiagn.dll
LoadedModule[63]=C:\Windows\System32\d3d11.dll
LoadedModule[64]=C:\Windows\System32\d3d12.dll
LoadedModule[65]=C:\Windows\System32\msvcp110_win.dll
LoadedModule[66]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[68]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[69]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[70]=C:\WINDOWS\system32\winbrand.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\dsound.dll
LoadedModule[72]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[73]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\wdmaud.drv
LoadedModule[75]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[78]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\msacm32.drv
LoadedModule[80]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\midimap.dll
LoadedModule[82]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CrySystem.dll
LoadedModule[83]=C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3 b9a1e18e3b_8.0.50727.9193_none_88e4514b2faac6c7\MS VCP80.dll
LoadedModule[84]=C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3 b9a1e18e3b_8.0.50727.9193_none_88e4514b2faac6c7\MS VCR80.dll
LoadedModule[85]=C:\Program Files (x86)\NCSOFT\Aion\bin64\dbghelp.dll
LoadedModule[86]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryPhysics.dll
LoadedModule[87]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryMovie.dll
LoadedModule[88]=C:\Program Files (x86)\NCSOFT\Aion\bin64\XRenderD3D9.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\d3dx9_38.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\nvd3dumx.dll
LoadedModule[91]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\igdumdim64.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\igc64.dll
LoadedModule[94]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll
LoadedModule[95]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryInput.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[98]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CrySoundSystem.dll
LoadedModule[99]=C:\Program Files (x86)\NCSOFT\Aion\bin64\fmodex64.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[101]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryFont.dll
LoadedModule[102]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryEntitySystem.dll
LoadedModule[103]=C:\Program Files (x86)\NCSOFT\Aion\bin64\CryAnimation.dll
LoadedModule[104]=C:\Program Files (x86)\NCSOFT\Aion\bin64\Cry3DEngine.dll
LoadedModule[105]=C:\Program Files (x86)\NCSOFT\Aion\bin64\Game.dll
LoadedModule[106]=C:\Program Files (x86)\NCSOFT\Aion\bin64\LIBEAY32.dll
LoadedModule[107]=C:\Program Files (x86)\NCSOFT\Aion\bin64\binkw64.dll
LoadedModule[108]=C:\Program Files (x86)\NCSOFT\Aion\bin64\Awesomium.dll
LoadedModule[109]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[115]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[116]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[117]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[118]=C:\WINDOWS\system32\imagehlp.dll
LoadedModule[119]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[120]=C:\Windows\System32\USERENV.dll
LoadedModule[121]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[122]=C:\WINDOWS\SYSTEM32\twinapi.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
LoadedModule[124]=C:\Program Files (x86)\NCSOFT\Aion\bin64\ScriptDLL64.dll
LoadedModule[125]=C:\Program Files (x86)\NCSOFT\Aion\bin64\TextEngine.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=AION GameClient
AppPath=C:\Program Files (x86)\NCSOFT\Aion\bin64\aion.bin
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=AC7A682139D336993F939483B630CC 6A

Thanks,

Terry

category: Technical Discussion
md5: 09d5c658e27f742b7145a8d6e9aeb5c8
tags:
menulink:
page_name: Aionclient stopped working
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Fire Gleeful Ladder replied to xform and flight time

Greetings, Daeva, We understand your frustration and appreciate you reaching out to the community for help. Not receiving a verification email is a common issue that many players have encountered across various games. We’ve checked the forums and have a few potential fixes you can try. Hopefully, one of these will help you get into the game!

Possible Fixes for Verification Email Issue

Check Your Email Folders: This may seem obvious, but it's the most common solution. Please check your spam, junk, and other filtered folders. Sometimes, a legitimate email can be mistakenly flagged and sent there. Add Aion to Your Whitelist: To prevent future emails from being blocked, add the official Aion email address (often something like `noreply@aiononline.com` or an equivalent from NCSoft/Gameforge) to your email account's contact list or whitelist. This tells your email provider that you trust the sender. Try a Different Email Provider: Some email providers, particularly those like Hotmail, Outlook, or Live, are known to be overly aggressive with their spam filters. If you used one of these, consider creating a new account with a different provider, such as Gmail, and try the registration process again. Many players report better success with services like Gmail. Wait for the Email: Depending on server load and other factors, there can sometimes be a significant delay in receiving the verification email. In some cases, it may take several hours or even a full day to arrive. If you've just created your account, we recommend waiting a while longer before assuming it's a bug. Contact Aion Support Directly: If none of the above steps work, the best course of action is to contact the official Aion support team. They have the tools to manually verify your account or provide a direct solution. You can typically find a link to their support portal on the official game website. They will likely ask for your account name and the email address you used. We hope this information helps, and we look forward to seeing you in Atreia soon! Feel free to update us if you find a solution that works for you, as it may help other players with the same problem. Best regards, The Forum Moderator Team

8:17 am, August 29, 2025 Technical Discussion

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