Login failed

Hello!

Earlier today I was just playing totally fine without any problem. I went AFK for just a bit to come back being disconnected from the server.
Aion automatically closed, but I could still hear everything play in the background. It was in my process list as well still.
So I had to close it down via task manager.

I haven't been able to login since. It's giving me the same error every time: "Login failed. Please try again in a few minutes. (42)

Somebody who has the solution to this? Also wondering what the 42 error means, nothing I can find about it.

Thanks!

md5

8b3d0e3cbe13d8942daf5adfcd9e316d

page_name

Login failed

id: 1476
uid: 56539099ef777
insdate: 2015-11-23 22:18:01
title: Login failed
additional:
Hello!

Earlier today I was just playing totally fine without any problem. I went AFK for just a bit to come back being disconnected from the server.
Aion automatically closed, but I could still hear everything play in the background. It was in my process list as well still.
So I had to close it down via task manager.

I haven't been able to login since. It's giving me the same error every time: "Login failed. Please try again in a few minutes. (42)

Somebody who has the solution to this? Also wondering what the 42 error means, nothing I can find about it.

Thanks!

category: Technical Discussion
md5: 8b3d0e3cbe13d8942daf5adfcd9e316d
tags:
menulink:
page_name: Login failed
i9fWm

Fire Gleeful Ladder replied to xform and flight time

Greetings, Daeva, We understand your frustration and appreciate you reaching out to the community for help. Not receiving a verification email is a common issue that many players have encountered across various games. We’ve checked the forums and have a few potential fixes you can try. Hopefully, one of these will help you get into the game!

Possible Fixes for Verification Email Issue

Check Your Email Folders: This may seem obvious, but it's the most common solution. Please check your spam, junk, and other filtered folders. Sometimes, a legitimate email can be mistakenly flagged and sent there. Add Aion to Your Whitelist: To prevent future emails from being blocked, add the official Aion email address (often something like `noreply@aiononline.com` or an equivalent from NCSoft/Gameforge) to your email account's contact list or whitelist. This tells your email provider that you trust the sender. Try a Different Email Provider: Some email providers, particularly those like Hotmail, Outlook, or Live, are known to be overly aggressive with their spam filters. If you used one of these, consider creating a new account with a different provider, such as Gmail, and try the registration process again. Many players report better success with services like Gmail. Wait for the Email: Depending on server load and other factors, there can sometimes be a significant delay in receiving the verification email. In some cases, it may take several hours or even a full day to arrive. If you've just created your account, we recommend waiting a while longer before assuming it's a bug. Contact Aion Support Directly: If none of the above steps work, the best course of action is to contact the official Aion support team. They have the tools to manually verify your account or provide a direct solution. You can typically find a link to their support portal on the official game website. They will likely ask for your account name and the email address you used. We hope this information helps, and we look forward to seeing you in Atreia soon! Feel free to update us if you find a solution that works for you, as it may help other players with the same problem. Best regards, The Forum Moderator Team

8:17 am, August 29, 2025 Technical Discussion

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