Weird looping KB/s download?

Hi,

Unsure if this is the launcher or my ISP

So just returned, well wanting to return, to Aion. It's been a while so I'm downloading all the patches right now since last time I played however I'm noticing the weirdest thing with the download... it doesn't download at one constant speed, instead it starts at 570KB/s (est download time of 48mins) and every second diminishes until it hits 10KB/s (est download time 28hrs) then when it hits 10KB/s it switches back to 570KB/s and starts the count down again.

Normally I would think it's my ISP but I called them and they said everything is fine, just to be safe they reset from their end and I reset from mine.

Is this just a thing with Aion downloader or should I call my ISP again?

md5

70ae7b1de782a0106e9179c6d7400e33

page_name

Weird looping KB/s download?

id: 1180
uid: 559ceaca1e889
insdate: 2015-07-08 10:18:02
title: Weird looping KB/s download?
additional:
Hi,

Unsure if this is the launcher or my ISP

So just returned, well wanting to return, to Aion. It's been a while so I'm downloading all the patches right now since last time I played however I'm noticing the weirdest thing with the download... it doesn't download at one constant speed, instead it starts at 570KB/s (est download time of 48mins) and every second diminishes until it hits 10KB/s (est download time 28hrs) then when it hits 10KB/s it switches back to 570KB/s and starts the count down again.

Normally I would think it's my ISP but I called them and they said everything is fine, just to be safe they reset from their end and I reset from mine.

Is this just a thing with Aion downloader or should I call my ISP again?

category: Technical Discussion
md5: 70ae7b1de782a0106e9179c6d7400e33
tags:
menulink:
page_name: Weird looping KB/s download?
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Fire Gleeful Ladder replied to xform and flight time

Greetings, Daeva, We understand your frustration and appreciate you reaching out to the community for help. Not receiving a verification email is a common issue that many players have encountered across various games. We’ve checked the forums and have a few potential fixes you can try. Hopefully, one of these will help you get into the game!

Possible Fixes for Verification Email Issue

Check Your Email Folders: This may seem obvious, but it's the most common solution. Please check your spam, junk, and other filtered folders. Sometimes, a legitimate email can be mistakenly flagged and sent there. Add Aion to Your Whitelist: To prevent future emails from being blocked, add the official Aion email address (often something like `noreply@aiononline.com` or an equivalent from NCSoft/Gameforge) to your email account's contact list or whitelist. This tells your email provider that you trust the sender. Try a Different Email Provider: Some email providers, particularly those like Hotmail, Outlook, or Live, are known to be overly aggressive with their spam filters. If you used one of these, consider creating a new account with a different provider, such as Gmail, and try the registration process again. Many players report better success with services like Gmail. Wait for the Email: Depending on server load and other factors, there can sometimes be a significant delay in receiving the verification email. In some cases, it may take several hours or even a full day to arrive. If you've just created your account, we recommend waiting a while longer before assuming it's a bug. Contact Aion Support Directly: If none of the above steps work, the best course of action is to contact the official Aion support team. They have the tools to manually verify your account or provide a direct solution. You can typically find a link to their support portal on the official game website. They will likely ask for your account name and the email address you used. We hope this information helps, and we look forward to seeing you in Atreia soon! Feel free to update us if you find a solution that works for you, as it may help other players with the same problem. Best regards, The Forum Moderator Team

8:17 am, August 29, 2025 Technical Discussion

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